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Date: 06/05/2025

Vendor: Samsung Data Services

Technology/Topic: Zero Touch Mobility Lifecycle Management Platform

URL: https://www.samsungsds.com

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Welcome to the Technical Exchange Meeting (TEM)!

Zero Touch Mobility (ZTM) is a revolutionary platform based upon the ServiceNow Hardware Asset Management module, designed to streamline mobile device management and eliminate inefficiencies within IT operations. By automating workflows and providing a centralized view of mobile assets, ZTM significantly reduces the time and effort required to manage devices, achieving cost savings of 70% to 80%. This innovative solution addresses common challenges faced by mobility IT managers, such as fragmented systems and the tedious “swivel chairing” between multiple platforms.

With ZTM, organizations benefit from comprehensive end-to-end workflows that facilitate everything from device onboarding to reclamation. The platform enables real-time visibility and control over assets, ensuring that IT teams can proactively manage issues and optimize device utilization. By integrating various stakeholders and systems into a single, cohesive interface, ZTM not only enhances productivity but also ensures compliance with corporate policies, ultimately transforming the way mobile devices are managed across the DoD.

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To join the DISA TEM mailing list, please contact: disa.tem@mail.mil

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Disclaimer:

— TEMs do not serve as a marketing venue or request for proposal actions.

— TEMs shall not be interpreted as a commitment by the Government to issue a solicitation or ultimately award a contract.

— TEMs do not serve as an endorsement of any presented technologies or capabilities

— Presentations will not be considered as proposals nor will any awards be made as a result of a TEM session.

— TEMs are public open forums – no proprietary or sensitive information should be presented during TEM sessions. Only publicly facing content is permissible in DISA TEM sessions.  

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